We have made the case before that fighting climate change is no longer optional for hotel operators; it’s table stakes ...
2023-02-07
Digital experiences can make or break a traveler’s brand loyalty.
Just a few years ago, the thought of a self-driving car would be considered ludicrous to most. Brain-computer ...
2023-02-01
Hotel operations can boost customer loyalty by tracking guest journey
In recent blog posts, we have explored the importance of the hotel guest experience in hospitality, looking ...
2023-01-30
Hotels can boost guest engagement with PressReader's Self-Pub feature
There’s no question that travel has become a high-tech activity, and this is especially true of the hospitality sector. ...
2023-01-25
Millennial and Gen Z travel trends shaping the future of hospitality
Travel returned in a big way in 2022, fueled in part by what has been dubbed "revenge travel" — finally free of many ...
2023-01-18
Customization and personalization in hospitality improves guest experience
As technology within the hotel industry has evolved over the years, so have customer expectations. It is no longer ...
2023-01-11
Five strategies hospitality operators can use to create great hotel guest experiences
In recent years, a growing number of businesses have begun to recognize customer satisfaction as the most important ...
2023-01-04
Hotel trends 2023: Five factors that will shape the hospitality industry
The past two years have been a time of upheaval and uncertainty in the travel and hospitality industries. From the ...
2022-11-30
How streamlining operations can increase your hotel’s financial metrics
ADR, RevPAR, GOPPAR — these acronyms represent important metrics to hotels. They help provide a clear picture into how ...
