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The robots are coming! Actually, they're already here. A couple of decades ago, robotic servers in restaurants and ...

In the business of hospitality, the subject of resort fees can often spark a lively debate. These fees, however, serve ...

Luxury travel has evolved and transformed over the past couple of years. Undeniably, the COVID-19 pandemic landed a ...

At first glance, publishers and digital newsstands might seem like natural rivals. Publishers have built a business on ...

As we have explored in a number of our recent blog posts, the role of the public library is an ever-evolving one. It’s ...

The Big Quit. The Great Resignation. Whatever you want to call it, it’s a very real phenomenon, and it's still with us. ...

Solutions to many complex problems may lie within the aisles of your local public library. The problem of how to reduce ...

We tend to focus a lot on the hotel guest experience, and for good reason. Making each guest's stay a positive and ...

Today, when a traveler goes to choose a hotel for the next leg of their journey, they often look for properties that ...