It’s no surprise that tech-savvy guests are looking out for the latest amenities as a part of their hotel experience. ...
2022-11-02
Here's what hotel leaders say are their greatest guest-service issues
Hotel customer service issues are constantly evolving — especially in light of the ever-changing COVID-19 restrictions. ...
2022-10-28
5 ways corporate travel is changing — and how to stay ahead
For those with the opportunity to work from home during the COVID-19 pandemic, these months of virtual gatherings, ...
2022-10-19
Building a smart hotel? Here are 6 tools you should consider
After over two years of the COVID-19 pandemic and in the face of constantly evolving consumer expectations, hotels have ...
2022-10-12
The new new: seven luxury hotel amenities you need to know about
We’ve heard this a lot over the past year: customer expectations are shifting. People want more from their brands — ...
2022-09-28
Labor shortfall 2022: When will the staffing shortage in the hospitality industry end?
Hotels made it through some of the darkest early days of COVID, only to face a whole new challenge: a labor shortage ...
2022-09-23
How Landvetter Airport Hotel redesigned their offering to improve guest experience
Around the world, across different languages and cultures, leading hotels have one fundamental thing in common: their ...
2022-09-21
Why are hotels facing a labor shortage in 2022?
In part, it's because COVID-19 forced a shift in priorities for many hospitality workers
2022-09-14
Seven ways to plan your hotel budget in times of inflation
With the industry still recovering, here are a few things to consider this budget season
