Background Hotel Monteleone in New Orleans partnered with PressReader to give every one of its guests an integrated, ...
2019-02-21
Using digital touch points to surprise and delight guests
Customer experience matters. With the variety of options available in hospitality, how can you stand out? Your brand ...
2019-01-14
Checking up after checking out
Goodbye. Ciao. 再见. Adieu. Hoteliers say goodbye to all kinds of guests in all kinds of ways – but what happens after? ...
2018-10-04
The future of technology, content and the hotel guest experience
To address one of the strategic priorities of the guest experience — access to quality content (e.g. newspapers and ...
