With luxury and safety being top of mind at InterContinental Osaka, we had to sit down and do a Q&A with their team ...
2020-09-28
Ever heard of an 'amenity compass'? Here's how this Orlando resort personalizes the guest experience
Entrance/Wyndham Grand Orlando Resort Bonnet Creek
2020-06-11
6 ways hotels can optimize marketing efforts for reopening
Hoteliers say hello to guests in all kinds of ways: A fresh drink in the lobby upon arrival; a warm smile at check-in; ...
2020-05-29
How will the hotel experience shift after COVID-19?
With the world gearing up for life after COVID-19, we’re seeing a big shift towards going digital. It’s got us ...
2020-04-09
How hotels use PressReader to keep guests and staff connected during COVID-19
The hospitality industry has always been about making people feel safe, welcomed, and comfortable. We’ve worked with ...
2020-02-18
How to grow guest retention in 2020
Let’s face it; we live in an era of serial switchers. It doesn’t take much for us to abandon one brand for another ...
2020-02-18
Guest Retention Starts With Employee Retention
Every industry in the world deals with the repercussions of employee churn. But despite numerous studies on the rising ...
2020-02-18
An interview with Harsha Chanrai, Founder and CEO of Saira Hospitality
In September 2019, some people from PressReader were attending the Skift Global Forum and watched a captivating speaker ...
2020-02-18
Privacy and personalization in hospitality starts with permission
Back in 1998, the book, Permission Marketing: Turning strangers into friends and friends into customers, was released ...
