For many consumers, especially those who have grown up in the internet age, social-media platforms and other online ...
2023-06-14
Using guest segmentation in hospitality to boost hotel revenue
Have you ever wondered why some businesses seem to do better than others despite offering the same or similar services? ...
2023-06-06
Check the facts on travel and tourism’s impact on sustainability
Ask most people if they support sustainable travel, and they'll likely respond, “But, of course!” But do those ...
2023-05-29
Here’s how six of Spain's top hospitality companies keep their operations more sustainable
Since 1973, the United Nations has recognized June 5 as World Environment Day, an annual event that it says "puts a ...
2023-05-24
Biometrics could transform the hospitality industry — here's how
Biometrics technology has taken firm root in several sectors globally, including finance, home appliances and retail. ...
2023-05-16
Why caring is fundamental in hospitality
“The mind is never satisfied with the objects immediately before it but is always breaking away from the present ...
2023-05-10
Cybersecurity and privacy in hotels: safeguarding guests’ data
When the American Hotel & Lodging Association released its 2023 State of the Hotel Industry report in January, it ...
2023-05-03
Three key ways AI and automation can create a better hotel employee experience
As the travel, tourism and hospitality sectors gear up for peak season, they are also still coping with a shortage of ...
2023-04-17
5 strategies to combat hospitality labor shortages
The Big Quit. The Great Resignation. Whatever you want to call it, it’s a very real phenomenon, and it's still with us. ...
