insights

Customization and personalization in hospitality improves guest experience

As technology within the hotel industry has evolved over the years, so have customer expectations. It is no longer ...

Five strategies hospitality operators can use to create great hotel guest experiences

In recent years, a growing number of businesses have begun to recognize customer satisfaction as the most important ...

How libraries can support mental health and wellbeing in their communities 

The role of public libraries has always been to provide resources to the members of the communities they serve. ...

Hotel trends 2023: Five factors that will shape the hospitality industry

The past two years have been a time of upheaval and uncertainty in the travel and hospitality industries. From the ...

Sustainability in public libraries: What three institutions are doing to be more eco-friendly

There’s no arguing that we all need to do more to protect our planet and promote environmental sustainability ...

How streamlining operations can increase your hotel’s financial metrics

ADR, RevPAR, GOPPAR — these acronyms represent important metrics to hotels. They help provide a clear picture into how ...

The role public libraries play in community health and wellbeing

There’s no arguing that we all need to do more to protect our planet and promote environmental sustainability ...

The international library: how libraries differ in these 3 countries

At PressReader, we talk a lot about the importance and value of variety. For instance, if people access content from ...

How libraries can support media literacy in an age of misinformation

We live in an age in which misinformation runs rampant, whether it’s scientifically unsound rumors about vaccines or ...