It’s no surprise that tech-savvy guests are looking out for the latest amenities as a part of their hotel experience. ...
2022-11-02
We asked hotel leaders about their greatest customer service issues. Here's what they said
Hotel customer service issues are constantly evolving — especially in light of the ever-changing COVID-19 restrictions. ...
2022-10-31
Teaching media-literacy skills should be a year-round priority for educators
As this year’s edition of Media Literacy Week draws to a close, it’s worth remembering that thinking critically about ...
2022-10-28
5 ways corporate travel is changing — and how to stay ahead
For those with the opportunity to work from home during the COVID-19 pandemic, these months of virtual gatherings, ...
2022-10-26
In a changing information landscape, media literacy is more important than ever
While there’s more to media literacy than being able to separate real news from misinformation, it is arguably the core ...
2022-10-19
Building a smart hotel? Here are 6 tools you should consider
After over two years of the COVID-19 pandemic and in the face of constantly evolving consumer expectations, hotels have ...
2022-10-17
In a world of disinformation, media literacy matters now more than ever
On January 6, 2021, the world witnessed what can happen when misinformation is spread unchecked. No matter how you ...
2022-10-07
Should your library have a virtual reality center?
Virtual reality (or VR) has long felt like a trend of the future. In fact, if you look back at technology trend reports ...
2022-09-28
Labor shortfall 2022: When will the staffing shortage in the hospitality industry end?
Hotels made it through some of the darkest early days of COVID, only to face a whole new challenge: a labor shortage ...
