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Most of us have access to a wealth of information and a world of entertainment at our very fingertips, but that most ...

As technology within the hotel industry has evolved over the years, so have customer expectations. It is no longer ...

In recent years, a growing number of businesses have begun to recognize customer satisfaction as the most important ...

The role of public libraries has always been to provide resources to the members of the communities they serve. ...

The past two years have been a time of upheaval and uncertainty in the travel and hospitality industries. From the ...

There’s no arguing that we all need to do more to protect our planet and promote environmental sustainability ...

If there’s one thing that unites humanity, it’s food. Sure, there are myriad factors — cultural and geographical ...

Billy Joel never had much use for the music press. As he sang in his chart-topping hit “It’s Still Rock and Roll to Me” ...

ADR, RevPAR, GOPPAR — these acronyms represent important metrics to hotels. They help provide a clear picture into how ...