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We asked hotel leaders about their greatest customer service issues. Here's what they said

Hotel customer service issues are constantly evolving — especially in light of the ever-changing COVID-19 restrictions. ...

Teaching media-literacy skills should be a year-round priority for educators

As this year’s edition of Media Literacy Week draws to a close, it’s worth remembering that thinking critically about ...

5 ways corporate travel is changing — and how to stay ahead

For those with the opportunity to work from home during the COVID-19 pandemic, these months of virtual gatherings, ...

In a changing information landscape, media literacy is more important than ever

While there’s more to media literacy than being able to separate real news from misinformation, it is arguably the core ...

Translate the world, with Auto-Translate

Sometimes the publications you want to read are in a different language. Our newest feature — Auto-Translate* — makes ...

Building a smart hotel? Here are 6 tools you should consider

After over two years of the COVID-19 pandemic and in the face of constantly evolving consumer expectations, hotels have ...

In a world of disinformation, media literacy matters now more than ever

On January 6, 2021, the world witnessed what can happen when misinformation is spread unchecked. No matter how you ...

Mass media and its impact on Information Literacy

This past June, the UK’s National Literacy Trust reported that while 3 in 5 (59.2%) young people surveyed said they ...

The new new: seven luxury hotel amenities you need to know about 

We’ve heard this a lot over the past year: customer expectations are shifting. People want more from their brands — ...