hospitality

Upgrading your hotel tech stack for 2024? Don't neglect the Human Stack

If the ongoing staffing shortages in travel and hospitality have shown us anything, it's that the sector is endlessly ...

The future of hospitality tech: an interview with Shannon McCallum, Vice President of Hotel Operations at Resorts World Las Vegas

When Resorts World Las Vegas opened on June 24, 2021, it was the first integrated resort to be built on the Las Vegas ...

Redefining the morning routine: digital guest experiences in the hospitality industry

For a growing number of consumers, the typical morning routine involves a screen of some sort. For some of us, it could ...

Seven Gen-Z travel trends that are transforming the hospitality industry

As millennials and Generation Z are overtaking the baby boomers, the hospitality industry is witnessing radical changes ...

The rise of bleisure travel: combining business and leisure in the hospitality industry

“Are you traveling for business, or for pleasure?” That's a very common question asked at airport checkouts. But why ...

How the hotel of the future will meet changing customer expectations

The robots are coming! Actually, they're already here. A couple of decades ago, robotic servers in restaurants and ...

Focus on workforce wellness in hospitality to improve employee retention

In a blog post last September, we cut right to the chase and posed the question that everyone in the hotel business was ...

Hotel resort fees: how to give guests the most bang for their buck

In the business of hospitality, the subject of resort fees can often spark a lively debate. These fees, however, serve ...

Here's how digital concierge services are reshaping luxury travel

Luxury travel has evolved and transformed over the past couple of years. Undeniably, the COVID-19 pandemic landed a ...

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