ADR, RevPAR, GOPPAR — these acronyms represent important metrics to hotels. They help provide a clear picture into how ...
2022-11-23
Sustainability in hospitality is good business
A decade ago, sustainability in the hospitality sector was a nice-to-have; today it is a business imperative as more ...
2022-11-02
Here's what hotel leaders say are their greatest guest-service issues
Hotel customer service issues are constantly evolving — especially in light of the ever-changing COVID-19 restrictions. ...
2022-09-21
Why are hotels facing a labor shortage in 2022?
In part, it's because COVID-19 forced a shift in priorities for many hospitality workers
2022-09-08
How hotels can get ahead of the hospitality worker shortage in 2022
Today, opening your news app means reading at least one story about the obstacles travelers face. Perhaps they’re ...
2022-01-20
How climate change is affecting travel and tourism (with 6 sustainable tourism stats you don’t want to miss)
Planes, trains and automobiles: we use them to explore new destinations and connect with far-flung family and friends. ...
2022-01-03
A look at how past world events changed the hospitality industry for the better
In the past 18-plus months, we’ve seen the COVID-19 pandemic have a tremendous impact on the travel, events and ...
2021-11-23
5 ways to compete with AirBnB and build hotel loyalty with millennials in a post-COVID landscape
When we think about millennial spending habits, stereotypical images of avocado toast and $5 lattes might spring to ...
2021-11-09
How hotels can streamline delivery of information and updates
"Are we there yet?" It’s a safe bet no one enjoys being asked this question. The backseat passenger’s impatience is ...
