guest experience

The art of storytelling in hospitality: how narratives enhance guest engagement

If you've spent any time on social media platforms over the past couple of years, you have no doubt encountered the ...

Top 10 must-adds for your 2024 hospitality tech stack

Hoteliers have long held a reputation for their resistance to change, particularly when it comes to adopting new ...

The power of tech: transforming the hotel industry

The term smart hotel has been a buzzword in the hospitality industry for some time now. From implementing services ...

Hotel software integrations: creating a seamless guest journey

In the realm of luxury hospitality, where excellence is the one standard that is not negotiable, modern hoteliers ...

Robots in hospitality elevate the guest experience and boost employee satisfaction

There is no question that robots are a hot topic in the hospitality industry. We saw this for ourselves this past June ...

In-room entertainment can deliver more than hotel guests expect

There was a time — not that long ago, actually — when the entertainment options in the average hotel were extremely ...

Technology trends in the hotel industry that are reshaping the customer experience

Get in the rocket-ship, kids, we're going to outer space! Well, maybe not this year, but feasibly soon. According to a ...

Upgrading your hotel tech stack for 2024? Don't neglect the Human Stack

If the ongoing staffing shortages in travel and hospitality have shown us anything, it's that the sector is endlessly ...

The future of hospitality tech: an interview with Shannon McCallum, Vice President of Hotel Operations at Resorts World Las Vegas

When Resorts World Las Vegas opened on June 24, 2021, it was the first integrated resort to be built on the Las Vegas ...

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