guest experience

Seven tips for working with travel influencers to market your hospitality brand

For many consumers, especially those who have grown up in the internet age, social-media platforms and other online ...

Using guest segmentation in hospitality to boost hotel revenue

Have you ever wondered why some businesses seem to do better than others despite offering the same or similar services? ...

Here’s how six of Spain's top hospitality companies keep their operations more sustainable

Since 1973, the United Nations has recognized June 5 as World Environment Day, an annual event that it says "puts a ...

Biometrics could transform the hospitality industry — here's how

Biometrics technology has taken firm root in several sectors globally, including finance, home appliances and retail. ...

Cybersecurity and privacy in hotels: safeguarding guests’ data

When the American Hotel & Lodging Association released its 2023 State of the Hotel Industry report in January, it ...

Three key ways AI and automation can create a better hotel employee experience

As the travel, tourism and hospitality sectors gear up for peak season, they are also still coping with a shortage of ...

5 strategies to combat hospitality labor shortages

The Big Quit. The Great Resignation. Whatever you want to call it, it’s a very real phenomenon, and it's still with us. ...

Five simple tools to create a better hotel guest experience

We tend to focus a lot on the hotel guest experience, and for good reason. Making each guest's stay a positive and ...

Three PressReader features that help users keep up with news that matters to them

People access PressReader for a wide variety of purposes. As we noted in a recent blog post, readers use the 7,000-plus ...

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