When you consider that among the core values of librarianship (according to the American Library Association) are ...
Here's how digital concierge services are reshaping luxury travel
Luxury travel has evolved and transformed over the past couple of years. Undeniably, the COVID-19 pandemic landed a ...
How public libraries can encourage good digital citizenship
For some, the notion of turning to the local public library for guidance on navigating the online world might seem ...
The art of hospitality: how to create memorable guest experiences
Sir Richard Branson has a lot to say about the customer experience. When it comes to matters of business, it pays to ...
Data privacy: why libraries need to prioritize safeguarding patron information
Protecting patron privacy is a fundamental principle and one of the core values of the library profession, according ...
HITEC Toronto: innovative technology disrupting the hospitality industry
The most recent edition of the Hospitality Industry Technology Exposition and Conference (or HITEC) took place at the ...
Unlocking potential: utilizing library space for community engagement and recreation
In recent years, few people have been as vocal in their support for public libraries as Eric Klinenberg. The Helen ...
AI in hospitality: how artificial intelligence is transforming the hotel industry
Artificial intelligence (AI) has the potential to make an enormous impact on the travel and hospitality industry. To ...
Green outreach: inspiring environmental stewardship in library patrons through innovative programs
When you think about it, libraries are a great example of sustainability in action. Library users check out books and ...