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Seven high-tech hotel amenities today’s savvy travelers expect 

It’s no surprise that tech-savvy guests are looking out for the latest amenities as a part of their hotel experience. ...

We asked hotel leaders about their greatest customer service issues. Here's what they said

Hotel customer service issues are constantly evolving — especially in light of the ever-changing COVID-19 restrictions. ...

Teaching media-literacy skills should be a year-round priority for educators

As this year’s edition of Media Literacy Week draws to a close, it’s worth remembering that thinking critically about ...

5 ways corporate travel is changing — and how to stay ahead

For those with the opportunity to work from home during the COVID-19 pandemic, these months of virtual gatherings, ...

In a changing information landscape, media literacy is more important than ever

While there’s more to media literacy than being able to separate real news from misinformation, it is arguably the core ...

Building a smart hotel? Here are 6 tools you should consider

After over two years of the COVID-19 pandemic and in the face of constantly evolving consumer expectations, hotels have ...

In a world of disinformation, media literacy matters now more than ever

On January 6, 2021, the world witnessed what can happen when misinformation is spread unchecked. No matter how you ...

Should your library have a virtual reality center?

Virtual reality (or VR) has long felt like a trend of the future. In fact, if you look back at technology trend reports ...

Filling in the gaps to improve diversity, equity and inclusion at libraries

Here's what library teams around the world are doing to make their institutions more inclusive