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The robots are coming! Actually, they're already here. A couple of decades ago, robotic servers in restaurants and ...

We live in an age of distraction. The fact is, our attention is already easily diverted by what's happening around us, ...

In a blog post last September, we cut right to the chase and posed the question that everyone in the hotel business was ...

The rapid advancement of artificial intelligence has been an unavoidable topic of conversation for the past several ...

You need your news, and you want to get it from the publications you trust. However, sitting down to read the latest ...

In the business of hospitality, the subject of resort fees can often spark a lively debate. These fees, however, serve ...

Luxury travel has evolved and transformed over the past couple of years. Undeniably, the COVID-19 pandemic landed a ...

For some, the notion of turning to the local public library for guidance on navigating the online world might seem ...

Sir Richard Branson has a lot to say about the customer experience. When it comes to matters of business, it pays to ...