You need your news, and you want to get it from the publications you trust. However, sitting down to read the latest ...
2023-08-02
Hotel resort fees: how to give guests the most bang for their buck
In the business of hospitality, the subject of resort fees can often spark a lively debate. These fees, however, serve ...
2023-07-26
Here's how digital concierge services are reshaping luxury travel
Luxury travel has evolved and transformed over the past couple of years. Undeniably, the COVID-19 pandemic landed a ...
2023-07-24
How public libraries can encourage good digital citizenship
For some, the notion of turning to the local public library for guidance on navigating the online world might seem ...
2023-07-19
The art of hospitality: how to create memorable guest experiences
Sir Richard Branson has a lot to say about the customer experience. When it comes to matters of business, it pays to ...
2023-07-17
Data privacy: why libraries need to prioritize safeguarding patron information
Protecting patron privacy is a fundamental principle and one of the core values of the library profession, according ...
2023-07-12
HITEC Toronto: innovative technology disrupting the hospitality industry
The most recent edition of the Hospitality Industry Technology Exposition and Conference (or HITEC) took place at the ...
2023-07-10
Unlocking potential: utilizing library space for community engagement and recreation
In recent years, few people have been as vocal in their support for public libraries as Eric Klinenberg. The Helen ...
2023-07-05
AI in hospitality: how artificial intelligence is transforming the hotel industry
Artificial intelligence (AI) has the potential to make an enormous impact on the travel and hospitality industry. To ...
