A universal truth of customer service is that if you can anticipate people’s wants and needs, you are in a better ...
2023-05-29
Here’s how six of Spain's top hospitality companies keep their operations more sustainable
Since 1973, the United Nations has recognized June 5 as World Environment Day, an annual event that it says "puts a ...
2023-05-24
Biometrics could transform the hospitality industry — here's how
Biometrics technology has taken firm root in several sectors globally, including finance, home appliances and retail. ...
2023-05-22
The library of the future - right now
We’re all connected by the stories we share. Stories bring us together. They help us discover the world and understand ...
2023-05-16
Why caring is fundamental in hospitality
“The mind is never satisfied with the objects immediately before it but is always breaking away from the present ...
2023-05-15
How librarians can support internet safety for their young patrons
The United Nations recognizes May 17 as World Telecommunication and Information Society Day, the purpose of which is to ...
2023-05-10
Cybersecurity and privacy in hotels: safeguarding guests’ data
When the American Hotel & Lodging Association released its 2023 State of the Hotel Industry report in January, it ...
2023-05-04
4 ways libraries support publishers by using the PressReader platform
At first glance, publishers and digital newsstands might seem like natural rivals. Publishers have built a business on ...
2023-05-03
Three key ways AI and automation can create a better hotel employee experience
As the travel, tourism and hospitality sectors gear up for peak season, they are also still coping with a shortage of ...
