A decade ago, sustainability in the hospitality sector was a nice-to-have; today it is a business imperative as more ...
Seven high-tech hotel amenities today’s savvy travelers expect
It’s no surprise that tech-savvy guests are looking out for the latest amenities as a part of their hotel experience. ...
We asked hotel leaders about their greatest customer service issues. Here's what they said
Hotel customer service issues are constantly evolving — especially in light of the ever-changing COVID-19 restrictions. ...
5 ways corporate travel is changing — and how to stay ahead
For those with the opportunity to work from home during the COVID-19 pandemic, these months of virtual gatherings, ...
Building a smart hotel? Here are 6 tools you should consider
After over two years of the COVID-19 pandemic and in the face of constantly evolving consumer expectations, hotels have ...
Labor shortfall 2022: When will the staffing shortage in the hospitality industry end?
Hotels made it through some of the darkest early days of COVID, only to face a whole new challenge: a labor shortage ...
How Landvetter Airport Hotel redesigned their offering to improve guest experience
Around the world, across different languages and cultures, leading hotels have one fundamental thing in common: their ...
Why are hotels facing a labor shortage in 2022?
In part, it's because COVID-19 forced a shift in priorities for many hospitality workers
Seven ways to plan your hotel budget in times of inflation
With the industry still recovering, here are a few things to consider this budget season