In the hotel business, cutting-edge features that were once a novelty or “nice to have” are what today's increasingly ...
2023-02-28
The 10 greatest influences on tourism in the past 10 years
Tourism, at its very core, is about connecting the world. Nothing about the travel industry exists in a vacuum, which ...
2023-02-23
Is artificial intelligence the future of the hospitality industry?
It seems as if a week doesn’t go by without artificial intelligence (AI) making headlines. One week it’s universities ...
2023-02-15
Sustainability in luxury hotels: future of the hospitality industry
We have made the case before that fighting climate change is no longer optional for hotel operators; it’s table stakes ...
2023-02-01
Hotel operations can boost customer loyalty by tracking guest journey
In recent blog posts, we have explored the importance of the hotel guest experience in hospitality, looking ...
2023-01-30
Hotels can boost guest engagement with PressReader's Self-Pub feature
There’s no question that travel has become a high-tech activity, and this is especially true of the hospitality sector. ...
2023-01-25
Millennial and Gen Z travel trends shaping the future of hospitality
Travel returned in a big way in 2022, fueled in part by what has been dubbed "revenge travel" — finally free of many ...
2023-01-18
Customization and personalization in hospitality improves guest experience
As technology within the hotel industry has evolved over the years, so have customer expectations. It is no longer ...
2023-01-11
Five strategies hospitality operators can use to create great hotel guest experiences
In recent years, a growing number of businesses have begun to recognize customer satisfaction as the most important ...
