In the business of hospitality, the subject of resort fees can often spark a lively debate. These fees, however, serve ...
2023-07-26
Here's how digital concierge services are reshaping luxury travel
Luxury travel has evolved and transformed over the past couple of years. Undeniably, the COVID-19 pandemic landed a ...
2023-07-19
The art of hospitality: how to create memorable guest experiences
Sir Richard Branson has a lot to say about the customer experience. When it comes to matters of business, it pays to ...
2023-07-12
HITEC Toronto: innovative technology disrupting the hospitality industry
The most recent edition of the Hospitality Industry Technology Exposition and Conference (or HITEC) took place at the ...
2023-07-05
AI in hospitality: how artificial intelligence is transforming the hotel industry
Artificial intelligence (AI) has the potential to make an enormous impact on the travel and hospitality industry. To ...
2023-06-28
Wellness tourism: integrating health and well-being into the hotel experience
At the start of this year, we predicted that wellness tourism — also often called wellness travel — would be one of the ...
2023-06-21
Seven tips for working with travel influencers to market your hospitality brand
For many consumers, especially those who have grown up in the internet age, social-media platforms and other online ...
2023-06-14
Using guest segmentation in hospitality to boost hotel revenue
Have you ever wondered why some businesses seem to do better than others despite offering the same or similar services? ...
2023-06-06
Check the facts on travel and tourism’s impact on sustainability
Ask most people if they support sustainable travel, and they'll likely respond, “But, of course!” But do those ...
