hotel trends

Hotel operations can boost customer loyalty by tracking guest journey

In recent blog posts, we have explored the importance of the hotel guest experience in hospitality, looking ...

Hotels can boost guest engagement with PressReader's Self-Pub feature

There’s no question that travel has become a high-tech activity, and this is especially true of the hospitality sector. ...

Millennial and Gen Z travel trends shaping the future of hospitality

Travel returned in a big way in 2022, fueled in part by what has been dubbed "revenge travel" — finally free of many ...

Customization and personalization in hospitality improves guest experience

As technology within the hotel industry has evolved over the years, so have customer expectations. It is no longer ...

Five strategies hospitality operators can use to create great hotel guest experiences

In recent years, a growing number of businesses have begun to recognize customer satisfaction as the most important ...

Hotel trends 2023: Five factors that will shape the hospitality industry this year

The past two years have been a time of upheaval and uncertainty in the travel and hospitality industries. From the ...

How streamlining operations can increase your hotel’s financial metrics

ADR, RevPAR, GOPPAR — these acronyms represent important metrics to hotels.    They help provide a clear picture into ...

Sustainability in hospitality is good business

A decade ago, sustainability in the hospitality sector was a nice-to-have; today it is a business imperative as more ...

How to get your hotel eco-certified (and showing up in Google search)

Today, when a traveler goes to choose a hotel for the next leg of their journey, they often look for properties that ...

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