Sir Richard Branson has a lot to say about the customer experience. When it comes to matters of business, it pays to ...
2023-07-12
HITEC Toronto: innovative technology disrupting the hospitality industry
The most recent edition of the Hospitality Industry Technology Exposition and Conference (or HITEC) took place at the ...
2023-07-05
AI in hospitality: how artificial intelligence is transforming the hotel industry
Artificial intelligence (AI) has the potential to make an enormous impact on the travel and hospitality industry. To ...
2023-06-30
Inclusive reading for all with PressReader Accessibility Mode
At PressReader, we believe reading should be inclusive, and that anyone with a library card should be able to access ...
2023-06-05
Does the use of ChatGPT in libraries pose a threat to data security?
Long before search engines became a norm, libraries, subject matter experts and academic journals functioned as ...
2023-05-30
Get the insights you need to serve users better with PressReader Analytics
A universal truth of customer service is that if you can anticipate people’s wants and needs, you are in a better ...
2023-05-24
Biometrics could transform the hospitality industry — here's how
Biometrics technology has taken firm root in several sectors globally, including finance, home appliances and retail. ...
2023-05-16
Why caring is fundamental in hospitality
“The mind is never satisfied with the objects immediately before it but is always breaking away from the present ...
2023-05-15
How librarians can support internet safety for their young patrons
The United Nations recognizes May 17 as World Telecommunication and Information Society Day, the purpose of which is to ...
