A universal truth of customer service is that if you can anticipate people’s wants and needs, you are in a better ...
2023-05-24
Biometrics could transform the hospitality industry — here's how
Biometrics technology has taken firm root in several sectors globally, including finance, home appliances and retail. ...
2023-05-16
Why caring is fundamental in hospitality
“The mind is never satisfied with the objects immediately before it but is always breaking away from the present ...
2023-05-15
How librarians can support internet safety for their young patrons
The United Nations recognizes May 17 as World Telecommunication and Information Society Day, the purpose of which is to ...
2023-05-10
Cybersecurity and privacy in hotels: safeguarding guests’ data
When the American Hotel & Lodging Association released its 2023 State of the Hotel Industry report in January, it ...
2023-05-03
Three key ways AI and automation can create a better hotel employee experience
As the travel, tourism and hospitality sectors gear up for peak season, they are also still coping with a shortage of ...
2023-04-27
Let PressReader do the reading for you with our Text-to-Speech feature
When it comes to staying informed and entertained, we all have our individual preferences. Some of us like to sit back ...
2023-04-24
How public libraries are helping bridge the digital divide
As we have explored in a number of our recent blog posts, the role of the public library is an ever-evolving one. It’s ...
2023-04-04
How technology is changing the travel and tourism industry according to Les Clefs d’Or
Today, no matter what you’re doing, it’s unlikely you’re doing it without some form of technology. Whether you’re ...
