A universal truth of customer service is that if you can anticipate people’s wants and needs, you are in a better ...
2023-05-16
Why caring is fundamental in hospitality
“The mind is never satisfied with the objects immediately before it but is always breaking away from the present ...
2023-04-04
How technology is changing the travel and tourism industry according to Les Clefs d’Or
Today, no matter what you’re doing, it’s unlikely you’re doing it without some form of technology. Whether you’re ...
