sustainability

We have made the case before that fighting climate change is no longer optional for hotel operators; it’s table stakes ...

In recent blog posts, we have explored the importance of the hotel guest experience in hospitality, looking ...

In recent years, a growing number of businesses have begun to recognize customer satisfaction as the most important ...

The past two years have been a time of upheaval and uncertainty in the travel and hospitality industries. From the ...

A decade ago, sustainability in the hospitality sector was a nice-to-have; today it is a business imperative as more ...

Today, when a traveler goes to choose a hotel for the next leg of their journey, they often look for properties that ...

Hotels made it through some of the darkest early days of COVID, only to face a whole new challenge: a labor shortage ...

More and more, consumers are getting used to seamless experiences from the brands they choose. Whether it’s purchasing ...

When libraries and governments work together, they become a bit of a dream team. Their shared foundation of driving ...