Nikolay Malyarov

Nikolay Malyarov

Digital experiences can make or break a traveler’s brand affinity and loyalty.

Just a few years ago, the thought of a self-driving car would be considered ludicrous to most.  Brain-computer ...

Personalization and quality are the keys to winning over on me-first travelers.

Nearly three years ago, in an earlier issue of The Insider, we designated 2016 as the Year of the Person because we ...

Using hotel technology to capitalize on the Experience Economy.

Travel and tourism bookings reached almost US$1.6B in 2017, accounting for more than 10% of the global GDP and making ...

How OTAs impact traveler trust and bring a silver lining to hotels.

The hotel market is forecasted to sustain a 5-6% growth in 2018, reaching US$170B in gross bookings.  Strong leisure ...

Forbes Travel Guide’s former CEO, Jerry Inzerillo, on reinventing hospitality in the Experience Economy.

The hotel industry, like so many others, is living in turbulent times.  Buffeted by massive changes in technology and ...

Stepping up and out as the new CEO of PressReader International

Stepping up and out as the new CEO of PressReader International By Nikolay Malyarov

EU Copyright Directives and their impact on Libraries

“What will almost-free software and proliferating content do to commercial markets for content? How will people - ...

Mass media and its impact on Information Literacy

In June 2018, the commission on Fake News and the Teaching of Critical Literary Skills in School  reported that only 2% ...

Private online communities — can they work for libraries?

Recently I wrote an article about how journalism can be a catalyst that helps connect local communities and cultures in ...

1 2 3