Email Alert Functionality Interruption Update

Earlier this morning, we discovered that some of our sites experienced interruptions to the email alert functionality.We apologize sincerely for any inconvenience this may have caused. An overview of the situation and actions taken for remediation are provided below.

The Situation: Earlier this morning, NewspaperDirect performed its regularly scheduled code deployment which enables the release of new coded features and functionalities of and SmartEdition branded epaper site, which we operate. During the deployment, email alert codes were inadvertently affected and some sites observed a temporary interruption of this functionality. The problem was identified quickly by our technicians and engineers, and all issues were fixed as soon as possible. All email alerts were then sent out.

Actions Taken: We have already implemented a number of additional checks to be conducted prior and after code deployment to prevent this situation from happening again.

Again, our apologies for any inconvenience this may have caused and we thank you for your understanding. Please reach us directly at  if you have any further questions / concerns.

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